1. Introduction
Welcome to Smart Reservation Assistant ("Service"). By accessing or using our website https://hotelcheckin.online ("Site") and our services, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Service.
2. Definitions
- "Service" refers to Smart Reservation Assistant.
- "User" refers to any individual or entity using the Service.
- "Hotel" refers to any accommodation provider using or interacting with the Service.
3. Eligibility
You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you have the legal capacity to enter into a binding agreement.
4. Services Provided
Smart Reservation Assistant allows guests to send reservation confirmations and advanced check-in requests to hotels. We facilitate communication between guests and hotels to ensure accurate reservations and efficient check-ins.
5. User Account
5.1 You may be required to create an account to use certain features of the Service.
5.2 You are responsible for maintaining the confidentiality of your account information and password.
5.3 You agree to notify us immediately of any unauthorized use of your account.
6. User Responsibilities
- Provide accurate and complete information when using the Service.
- Use the Service only for lawful purposes.
- Respect the privacy and rights of other users.
7. Prohibited Activities
You agree not to:
- Use the Service for any illegal or unauthorized purpose.
- Transmit any harmful, threatening, or offensive content.
- Interfere with or disrupt the Service.
- Attempt to gain unauthorized access to any part of the Service.
8. Intellectual Property
All content on the Site, including text, graphics, logos, and software, is the property of Smart Reservation Assistant and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
9. Disclaimers and Limitation of Liability
9.1 The Service is provided "as is" without warranties of any kind, either express or implied.
9.2 We do not guarantee the accuracy or completeness of the information provided.
9.3 Smart Reservation Assistant will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
10. Indemnification
You agree to indemnify and hold Smart Reservation Assistant harmless from any claims, losses, liabilities, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.
11. Modifications to the Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Service constitutes your acceptance of the revised Terms.
12. Termination
12.1 We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason.
12.2 Upon termination, your right to use the Service will immediately cease.
13. Dispute Resolution
13.1 Any disputes arising from these Terms will first be attempted to be resolved through good-faith negotiations.
13.2 If negotiations fail, disputes will be resolved through binding arbitration in accordance with the rules of Chinese Arbitration Association, Taipei (CAA).
14. Governing Law
These Terms are governed by and construed in accordance with the laws of Taiwan. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Taiwan.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
16. Entire Agreement
These Terms constitute the entire agreement between you and Smart Reservation Assistant regarding the Service and supersede all prior agreements and understandings.
17. Contact Information
For any questions about these Terms, please contact us at service@staybrilliant.com.
1. Introduction
At Smart Reservation Assistant, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Personal Information:
- Name
- Email address
- Phone number
- Reservation details
- Special requests
- Payment information (if applicable)
2.2 Usage Data:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the Site
- Referring website addresses
3. How We Use Your Information
- To provide and maintain the Service.
- To process and manage your reservations and check-in requests.
- To communicate with you regarding your reservations and our Service.
- To improve our Service and user experience.
- To detect, prevent, and address technical issues.
- To comply with legal obligations.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Hotels for the purpose of processing your reservation confirmations and check-in requests.
- Service providers who assist us in operating the Service (e.g., payment processors, hosting providers).
- Law enforcement agencies if required by law.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict the processing of your information
- Data portability
To exercise these rights, please contact us at service@staybrilliant.com.
9. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
12. Contact Information
For any questions about this Privacy Policy or our data practices, please contact us at service@staybrilliant.com.
1. Introduction
Smart Reservation Assistant uses cookies and similar technologies to improve your experience on our Site. By using our Site, you agree to our use of cookies as described in these Cookie Usage Terms.
2. What Are Cookies?
Cookies are small text files stored on your device by your web browser. They help us understand how you use our Site and enhance your browsing experience.
3. Types of Cookies We Use
3.1 Essential Cookies:
- These cookies are necessary for the Site to function properly and cannot be disabled.
- They do not store any personally identifiable information.
- Example: Cookies used to remember your login status.
3.2 Analytical Cookies:
- These cookies help us understand how visitors interact with the Site, allowing us to improve its performance.
- They collect aggregated, anonymous information.
- Example: Google Analytics cookies.
3.3 Functional Cookies:
- These cookies enable the Site to provide enhanced functionality and personalization.
- They may be set by us or by third-party providers whose services we have added to our pages.
- Example: Cookies used to remember your language preferences.
3.4 Targeting/Advertising Cookies:
- These cookies may be set through our Site by our advertising partners.
- They may be used to build a profile of your interests and show you relevant ads on other sites.
- They do not directly store personal information but are based on uniquely identifying your browser and device.
4. How We Use Cookies
- To remember your preferences and settings.
- To analyze Site usage and improve our services.
- To personalize your experience on the Site.
- To provide social media features and analyze our traffic.
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control the dissemination of these cookies. You should check the third-party websites for more information about these cookies.
6. Cookie Lifespan
Cookies can remain on your computer or mobile device for different periods:
- Session Cookies: These cookies exist only when your browser is open and are deleted automatically once you close your browser.
- Persistent Cookies: These cookies survive after your browser is closed and can remain on your computer or mobile device until they expire or are deleted.
7. Managing Cookies
7.1 Most web browsers allow you to control cookies through their settings. You can choose to:
- Accept all cookies
- Reject all cookies
- Notify you when a cookie is set
7.2 Please note that disabling cookies may affect your ability to use certain features of the Site.
7.3 To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
8. Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our Site currently does not respond to "Do Not Track" signals.
9. Changes to the Cookie Usage Terms
We may update these Cookie Usage Terms from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Information
For any questions about our Cookie Usage Terms, please contact us at service@staybrilliant.com.